Privacy policy

Effective Date: June 7, 2026

Sidra Glam ("we," "our," or "us") operates this store and website. We provide you, the customer, with a curated shopping experience, specifically offering our specialty 100% Organic and Homemade Hair Blocker Cream (the "Services"). Sidra Glam is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using any of our Services, you acknowledge that you understand the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. Depending on how you interact with Sidra Glam, we may collect:

Contact Details: Your name, billing address, shipping address, phone number, and email address.
Financial Information: Credit card, debit card, payment confirmations, and transaction details processed securely through Shopify.
Account Information: Your username, password, security questions, and saved shopping preferences.
Transaction Information: The history of products you view, put in your cart, add to your wishlist, purchase, or return.
Communications: Any details you include when reaching out to our customer support team via email or WhatsApp.
Device & Usage Information: Your IP address, browser type, network connection, unique device identifiers, and data on how you navigate our website.

2. Personal Information Sources

We collect your personal information from:

Directly From You: When you register an account, place an order for our Hair Blocker Cream, or contact us.
Automatically Through Cookies: Data collected automatically via cookies and similar tracking tools when you browse our website.
From Service Providers: Third parties (like payment gateways and delivery couriers) who process data on our behalf.

3. How We Use Your Personal Information

We use your personal information for the following specific purposes:

Fulfilling Your Orders: To process payments, manage your account, ship your Hair Blocker Cream, and facilitate any necessary returns or exchanges.
Marketing & Advertising: To send you promotional updates, product launches, or targeted online ads based on your previous browsing history.
Security & Fraud Prevention: To authenticate your account, secure our payment gateway, and investigate fraudulent or unsafe activity.
Customer Support: To answer your questions about how to apply our organic cream and maintain a strong business relationship with you.
Legal Compliance: To comply with applicable laws or respond to valid legal processes.

4. How We Disclose Personal Information

We may share your personal information with trusted third parties under the following circumstances:

With Shopify & Vendors: Service providers who help manage our IT systems, process secure payments, analyze data, and handle shipping/fulfillment.
Business & Marketing Partners: Third parties who assist us with personalized advertising based on your online interactions.
Legal & Safety Obligations: When required by law to protect our rights, our platform's security, or the safety of our users.

5. Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes your personal information to optimize platform performance. Information you submit will be transmitted to and stored by Shopify. We also utilize Shopify’s enhanced features to help protect, grow, and improve Sidra Glam. Shopify uses aggregate interaction data across various merchant platforms to provide these ecosystem tools.

6. Product Disclaimer Note

While our Hair Blocker Cream is crafted carefully using pure, 100% safe, organic, and homemade ingredients, every individual possesses a unique skin type. Results may vary from person to person. Sidra Glam assumes no legal responsibility or liability regarding individual skin reactions, sensitivities, or the overall efficacy of the product.

7. Contact Us

If you have any questions about this Privacy Policy, your data rights, or your order, please reach out to us:

📱 WhatsApp: 0336 333 6050
📧 Email: contact.sidraglam@gmail.com